Communication
Simplified

Cloud-based telephony solution to reinforce customer experience.

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India’s First Cloud Telephony with an In-built CRM

Most loved by startups and SMEs
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Solutions

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Call Center

Cloud-based call center application that lets you manage your customer interactions from anywhere. With doocti, you can easily create contact centers, manage agents and their performance, and enable remote support.

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API

A cloud telephony API that developers can use for building voice-driven apps. With doocti, users can add voice AI to the web or mobile applications to provide an interactive experience to customers.

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AI-Bot

Automate almost “everything” with AI-Powered features such as Voice & Chat Bot, Automatic Speech Recognition, and Text-to-Speech.

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Seamless CRM and Phone

Integration for All Businesses

Feature Packed

IVR

Simplify customer interactions with automated responses

Predictive Dialer

Ensuring the agents focus only on the available customers

Call Masking

Ensure a safe connection between your agent and customer by masking the phone number for privacy.

Preview Dialer

Improve agent efficiency by providing information on customers, customer picking options, and much more.

Auto-Dialer

Achieve maximum productivity more than ever with automatic dialing.

Real-Time Monitoring

Analyse agent-customer interaction anytime without interruption

Time Condition

Decrease call drops by setting specific space for incoming calls when you are away and working on it later.

Sticky Agent

Making customer interactions comfortable by connecting callers with the agent they last spoke to.

Call Back Schedule

Missed calls are not the end; the system will call back until it connects.

On-Screen Customer Profile

Auto-populates the information and call history of every customer who your agent connects with.

Testimonials

What Our Clients Say?

We had been looking for a solution for our telesales. All we needed was something very simple and easy to set up, and the Tevatel cloud call center has been fantastic! It was the cost-effective option as well, so it's been an absolute win-win for us.
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Mr. Mahesh Manchi
We are extremely satisfied with Tevatel as our technology partner. In the past, we have experienced the solutions of other communication technology providers. However, we find Tevatel is the only reliable, cost-effective, and fault-tolerant solution.
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Dr. L. Senthilkumar
We would like to express our sincere thanks for the satisfactory service offered by your organization.We would like to admit your high standards of genuineness and reliability that you have displayed so far. ”
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Swami.Eka
Tevatel's doocti is an easy-to-handle and customized product. It offers advanced features at a budget-friendly price. We have been using Tevatel products for over 4 years, and they have provided the best IVR product in the market recently.
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Vishnu. V

Why choose doocti?

Single Window

We know you like to keep everything simple. That’s why we’ve made the user interface uncomplicated for you to control the lever for all operations in a single window.

Native API Integration

Enables a seamless connection between the CRM and the call center to pave the way for the distinctive features such as Auto-Dialer.

Drag and Drop IVR

Nothing’s complicated. You can do anything from creating a simple IVR to complicated call functions effortlessly.