Call Center

Eliminate the need for on-premise call centers and the use of multiple software. The doocti calling software for call centers is all your need to deliver a first-class customer experience.

India’s First Call Center Solutions with an In-built CRM

Most loved by Startups and SMEs. The Call Center CRM helps you manage and nurture leads easily within the platform, providing quick access to customer information and saving you time and money to be spent on separate CRM integration.

Inbuilt Lead Management

Fetch leads across marketing channels such as JustDial, Google Ads, LinkedIn, and Indiamart, and nourish them effectively all within the call center CRM software.

Inbuilt Ticketing System

Handle customer issues effectively within the call center software, eliminating the need for time and cost in maintaining a separate ticketing system.

inbound call center solutions

Got “Everything,” You Ask in Inbound Call Center Solutions

Experience the power of the best call center software with a full range of features in the modern inbound call center software landscape.

Drag-and-Drop IVR

The Drag-and-Drop IVR allows you to design IVR call flows by simply dragging and dropping elements, providing a user-friendly way to customize it for your inbound call center solutions without the need for development efforts.

Single Window Handling

Empower agents with all the necessary information within the call center software, making the user interface uncomplicated for the agents to control the lever for all operations in a single window.

Feature Packed

ivr solutions

Customizable Based On Industry-Type

The Call Center CRM is designed to be industry-specific, allowing you to modify and configure it to suit your specific use case. Whether you’re in e-commerce, healthcare, finance, or any other industry, our call center CRM software provides the flexibility to adapt to your business needs.

Be Where Your Customers Are

By offering comprehensive omnichannel integration, doocti calling software for call centers simplifies the management of diverse communication channels such as WhatsApp, Calls, and Emails, all within a single unified inbound call center software.

inbound call center solutions
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