Call Center
Software
Eliminate the need for on-premise call centers and the use of multiple software. The doocti calling software for call centers is all your need to deliver a first-class customer experience.
India’s First Call Center Solutions with an In-built CRM
Most loved by Startups and SMEs. The Call Center CRM helps you manage and nurture leads easily within the platform, providing quick access to customer information and saving you time and money to be spent on separate CRM integration.
Inbuilt Lead Management
Fetch leads across marketing channels such as JustDial, Google Ads, LinkedIn, and Indiamart, and nourish them effectively all within the call center CRM software.
Inbuilt Ticketing System
Handle customer issues effectively within the call center software, eliminating the need for time and cost in maintaining a separate ticketing system.
Got “Everything,” You Ask in Inbound Call Center Solutions
Experience the power of the best call center software with a full range of features in the modern inbound call center software landscape.
Drag-and-Drop IVR
The Drag-and-Drop IVR allows you to design IVR call flows by simply dragging and dropping elements, providing a user-friendly way to customize it for your inbound call center solutions without the need for development efforts.
Single Window Handling
Empower agents with all the necessary information within the call center software, making the user interface uncomplicated for the agents to control the lever for all operations in a single window.
Feature Packed
Customizable Based On Industry-Type
The Call Center CRM is designed to be industry-specific, allowing you to modify and configure it to suit your specific use case. Whether you’re in e-commerce, healthcare, finance, or any other industry, our call center CRM software provides the flexibility to adapt to your business needs.
Be Where Your Customers Are
By offering comprehensive omnichannel integration, doocti calling software for call centers simplifies the management of diverse communication channels such as WhatsApp, Calls, and Emails, all within a single unified inbound call center software.
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Testimonials
What Our Clients Say?
We would like to express our sincere thanks for the satisfactory service offered by your organization.We would like to admit your high standards of genuineness and reliability that you have displayed so far. ”
Isha Foundation
We are extremely satisfied with Tevatel as our Technology Partner. In the past we have experienced the solutions of other technology solution provider. However, find the Tevatel Solution very reliable, cost-effective and fault tolerant.
Director
We had been looking for a solution for our telesales. All we needed was something very simple and easy to set up, and the Tevatel cloud call center has been fantastic!
Mr. Mahesh Manchi
Tevatel's doocti is an easy-to-handle and customized product. It offers advanced features at a budget-friendly price. We have been using Tevatel products for over 4 years, and they have provided the best IVR product in the market recently. The team provides excellent services and is highly supportive.
Vishnu. V
I am very happy with doocti. I have been on the line for a couple of years now, and have not had any issues with getting disconnected or dropped calls. The application is also easy to use and accessible to everyone. It's an application I recommend to anyone looking for a good line.
