AI-Powered
Automation
Boost efficiency, reduce response times, and deliver personalized experiences at scale with our advanced call center bots including Voice Bots, Chat Bots, Automatic Speech Recognition, and Text-to-Speech.
Bring down operational costs
Provide 24/7 customer support
Deliver personalized reminders automatically
Chatbot – Intelligent Chat Assistance
AI chatbot call center engages customers in interactive conversations through text-based chat interfaces. Enhances customer support with automated responses, FAQ guidance, and real-time assistance. Integrates with popular messaging platforms, including WhatsApp, to provide a seamless customer experience.
WhatsApp Bot Customer Service
Elevate customer engagement with a 360° WhatsApp AI chatbot call center. Easily handle queries, generate leads, and schedule appointments on WhatsApp – the preferred platform for your customers.
- Automate up to 75% of customer queries
- Lower agent handling time by 33%
- Increase message open rate by 90%
- Bring down operational costs by 20%
With its smart AI technology, our WhatsApp bot customer service provides seamless customer support and helps streamline your sales process.
1. 24×7 Customer Engagement
Even beyond regular business hours, the WhatsApp support bot ensures continuous customer engagement. It facilitates the automatic delivery of pre-approved message templates and interactive list messages, enabling seamless interaction with customers.
2. Instant Answers to FAQs
By automating instant responses addressing common queries with WhatsApp support bot, you can diminish the reliance on human agents for handling repetitive tasks, such as appointment scheduling and general inquiries.
3. Automated Personalized Messages
Whether it's conveying order updates, sending payment reminders, or alerting customers about unusual activities, businesses can leverage message templates to deliver personalized and timely messages with the WhatsApp sales bot, thereby enhancing brand recall and customer satisfaction.
4. Gathering Feedback and Reviews
Customers can conveniently share their thoughts directly on the WhatsApp channel, eliminating the need for additional apps or forms. This streamlined approach with WhatsApp sales bot encourages a higher participation rate, contributing to the establishment of trust between businesses and their customers.
Voice Bot
Enhance customer experience with our AI-powered Voice Bot that provides instant answers 24/7, giving customers the right solution they need without the help of a live agent.
Automatic Speech Recognition
Empower your customers to effortlessly engage with your business using their voice, eliminating the need for keypad inputs. Automatic Speech Recognition in call center bots offers a seamless customer experience by enabling tasks like checking balances and authentication.
Text-to-Speech
Transform written content into captivating audio experiences with our Text-to-Speech technology. Engage your customers by delivering personalized messages, notifications, and announcements in natural-sounding voices.
Testimonials
What Our Clients Say?
We would like to express our sincere thanks for the satisfactory service offered by your organization.We would like to admit your high standards of genuineness and reliability that you have displayed so far. ”
Isha Foundation
We are extremely satisfied with Tevatel as our Technology Partner. In the past we have experienced the solutions of other technology solution provider. However, find the Tevatel Solution very reliable, cost-effective and fault tolerant.
Director
We had been looking for a solution for our telesales. All we needed was something very simple and easy to set up, and the Tevatel cloud call center has been fantastic!
Mr. Mahesh Manchi
Tevatel's doocti is an easy-to-handle and customized product. It offers advanced features at a budget-friendly price. We have been using Tevatel products for over 4 years, and they have provided the best IVR product in the market recently. The team provides excellent services and is highly supportive.
Vishnu. V
I am very happy with doocti. I have been on the line for a couple of years now, and have not had any issues with getting disconnected or dropped calls. The application is also easy to use and accessible to everyone. It's an application I recommend to anyone looking for a good line.
