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About Tevatel
Tevatel is a Cloud-Based Call Center Software Solution that reinforces businesses in delivering outstanding customer experience with the latest technology enablement. We specialize in cloud telephony and hybrid solutions, delivering innovative business telephony and real-time communication solutions for businesses across various sectors.
Our key offering is Doocti, a cloud telephony platform that makes it extremely easier for companies to communicate with their customers for Sales, Support, and Marketing.
Incorporated in 2019, the company has grown from scratch to a global venture headquartered in Chennai, Tamil Nadu with 2000+ clients and 4 offices in India, USA, and Dubai.
At Tevatel, we believe customer engagement is the key factor that determines the growth of a business irrespective of its size or domain. Our people, products, and ideology have made us one of the best Cloud Telephony providers in India.
"We started Tevatel with a vision to help organizations truly understand the power hidden inside everyday conversations."
Our founder envisioned a world where every customer interaction becomes an opportunity for growth. Through AI-powered conversation intelligence, Tevatel is transforming how businesses listen, learn, and lead — turning spoken words into strategic advantage.
Founder & CEO
Tevatel Technologies
Our Purpose
Three simple beliefs that shape every product we ship and every customer we serve.
Make Intelligence Accessible
AI-powered conversation analytics should not be exclusive to billion-dollar companies. We make it affordable, deployable, and impactful for businesses of every size.
Illuminate Every Conversation
A call that ends without analysis is a missed opportunity. Our platform captures intent, emotion, and action items from every interaction — automatically.
Empower the People Behind the Phones
Agents improve faster with real-time coaching. Managers decide better with live dashboards. Leaders grow smarter with trend intelligence.
Growth & Evolution
From a startup dream in 2019 to a global AI communication platform trusted by thousands.
Tevatel Founded
Incorporated in Chennai, Tamil Nadu with a bold vision to transform business communication through AI and cloud telephony.
Doocti Cloud Platform Launch
Launched Doocti — our flagship cloud telephony platform — making it easier for businesses to communicate with customers for Sales, Support, and Marketing.
Enterprise Expansion
Scaled to serve enterprises in BFSI, healthcare, and education with end-to-end call center automation solutions.
AI Call Analytics Engine
Shipped our first AI-powered call analytics product, enabling businesses to extract insights from every customer conversation automatically.
Enterprise Expansion
Reached 500+ clients across India. Opened offices in USA and Dubai to serve international markets.
AI Call Analytics Engine v2
Enhanced AI with multi-language support, real-time sentiment analysis, and automated quality scoring across 40+ languages.
Enterprise Expansion
Crossed 1000+ enterprise clients milestone. Launched TWIN partner program to grow our global reseller network.
AI Call Analytics Engine v3
Introduced AI Voice Bot with 120+ language support and 98% transcription accuracy for any accent, any industry.
Global Scale
Serving 2000+ businesses in 50+ countries, processing 2M+ daily calls with industry-leading uptime and 24/7 global support.
AI Solutions That Power Modern Businesses
Tevatel's platform is a full stack of AI communication capabilities — choose what you need or use them all.
AI Voice Transcription
Convert every call to accurate, searchable text with 98% precision across 120+ languages.
Intelligent Analytics
Real-time dashboards and trend reports that surface the insights that matter most.
Sentiment Detection
Understand customer emotion at scale — from frustrated to delighted — on every call.
Customer Interaction Insights
Deep-dive into how agents handle objections, follow scripts, and close conversations.
Voice Bot Automation
Deploy AI agents that handle inbound and outbound calls 24/7 with human-like fluency.
Numbers That Matter
500K+
Calls Processed Daily
98%
Transcription Accuracy
50+
Countries Reached
1M+
Conversations Analysed
Our Values
Reliability
Enterprise-grade infrastructure with 99.9% uptime so your communication never stops.
Customer Focus
Every product decision starts with your success. We build what you actually need.
Integrity
Transparent pricing, honest commitments, and data privacy you can count on.
Excellence
Constant innovation — from AI research to last-mile support — sets us apart.