082444 73444
+971 56 145 9685
Powering 2000+ enterprise customers across the globe
Major Problems in the Hospitality & Travel Industry
Challenges holding businesses back from delivering exceptional customer experiences.
High Cost of Booking Assistance
Hotels and travel agencies rely on large reservation teams to handle queries that could be automated with AI.
Poor Pre-Arrival Communication
Guests arrive without proper expectations because check-in details, amenities, and upgrades were never communicated.
Last-Minute Cancellations
No automated re-confirmation system results in no-shows and last-minute cancellations that impact revenue.
Low Post-Stay Review Rates
Without structured post-stay follow-up, satisfied guests rarely leave reviews that build reputation online.
How Tevatel is Helping Hospitality & Travel Industry?
Tevatel helps hotels, resorts, and travel companies automate the entire guest journey — from pre-arrival communication to post-stay review collection — using AI voice bots, WhatsApp, and intelligent call management.
- Automated pre-arrival check-in instructions and upgrade offers
- AI booking assistant handling reservations and modification requests
- Post-stay review collection via WhatsApp with high response rates
- Multilingual guest support for international travellers
Who Can Use This Solution in Hospitality & Travel?
Tailored for every role and team that deals with customer communication.
Solution for the Hospitality & Travel Industry
A complete suite of AI-powered communication tools built for Hospitality & Travel businesses.
AI Speech Bot
Handle booking inquiries, room upgrades, and check-in/check-out queries with a conversational AI voice bot.
AI Chat Bot
Assist guests with itinerary planning, package comparisons, and real-time travel support on your website.
Call Tracker Solution
Track all inbound and outbound guest communication for complete visibility and quality management.
Click to Call
Enable instant calls from your hotel website or booking portal for high-intent conversion.
WhatsApp Business
Send booking confirmations, itinerary documents, check-in links, and upsell offers via WhatsApp.
Quality Auditing Tool
Automatically score all guest-facing calls to maintain five-star communication standards.
Use Cases for Hospitality & Travel Industry
For Hospitality & Travel Industry
- 1Reservation confirmation and pre-arrival communication
- 2Room upgrade and ancillary service upselling
- 3Travel itinerary sharing and updates via WhatsApp
- 4Cab and transfer booking confirmation and tracking
- 5Post-stay satisfaction survey and review collection
- 6Loyalty programme offers and re-engagement campaigns
Why Hospitality & Travel businesses choose Tevatel
Tevatel's platform is purpose-built for industries like Hospitality & Travel, offering out-of-the-box workflows, industry templates, and integrations that go live in days.
Reduction in reservation handling costs
Increase in upsell conversion rates
More post-stay reviews collected
Guest queries resolved without human agents
AI Communication Advantages for Hospitality & Travel
Measurable results that prove the value of intelligent communication automation.
Reduction in reservation handling costs
Increase in upsell conversion rates
More post-stay reviews collected
Guest queries resolved without human agents
Omnichannel Integration for Hospitality & Travel
Tevatel connects seamlessly with the tools your Hospitality & Travel business already uses — CRMs, helpdesks, e-commerce platforms, and more — for a truly unified communication experience.
Why Tevatel?
Everything you need to run world-class communication for your Hospitality & Travel business.
Multilingual Support
Serve international guests in their preferred language seamlessly.
Real-Time Monitoring and Reporting
Full visibility into guest interactions and booking communication.
Centralised Communication Platform
One platform for front desk calls, WhatsApp, and concierge messaging.
Secure and Reliable System
Enterprise uptime and guest data security you can trust.
What Customers Say
"Pre-arrival WhatsApp communication has transformed our guest satisfaction scores. Guests feel welcomed before they even arrive."
Rohan Desai
Grand Horizon Resorts
"Tevatel's AI bot handles 80% of our booking queries automatically. Our travel consultants now focus on complex itineraries and high-value clients."
Nisha Anand
Wanderlust Travel Agency