PRODUCTS > ASTER DIALER
Call center software solutions specially tailored to fit into the futuristic business teams
Asterdialer is a feature-rich Inbound and Outbound call center software solution. It is a Flexible solution which can be configured to be used for any company belonging to any domain.
All the right features, within reach
Bringing your call center at your ease within minutes
Setting up your very own call center is not much of a task when you associate with us. Such simplified services result in quicker sales and enhanced support teams. With extensively organized workflows, you are now ready to invite your agents and open up to new horizons of business everywhere.
Efficiency becomes one core value for your working team
An efficient team is likely to achieve bigger milestones. Working firmly upon this fact, precise IVR menus are made, along with intelligent routing skills, which direct the right type of calls to the agent that suits the best for it
Track progress toward KPIs
This feature gives you a bird’s eye view into the entire functioning of the call center. You will now be able to keep a check on the agents on call and reduce the waiting time for the customers as well the missed calls by formulating intelligent and in-the-moment adaptive strategies
Call Center Features
The call routing feature enhances employee productivity and customer-oriented behavior at the same time. This is achieved by the direction of calls to the right teammates every time through customized distribution and ring rules.
The employee training process is accelerated through live call monitoring. Quality assurance is given by letting the employees listen to live call sessions.
Customized work schedules are set for each of the teammates, to confirm exactly when they are available to receive calls.
Auto- Call Recording
the auto call recording feature lets you automatically record all the calls without giving access to any other member to do the contrary. Moreover, you don’t have to manually prompt any button for beginning the recording.
Call Center Analytics
The call center analytics plays a crucial role in determining the effectiveness of almost all the functions performed. A critical check on the activities promotes the productivity of the employees as well as the business as a whole.
For callers that trouble your employees, we have the blacklist feature, which does not let the customer call you again.
Simple for admins and users
Connect TevaTel with your CRM or Helpdesk to centralize activity and automate call logging.
Reduce training from months to minutes with elegant apps your agents will appreciate.
Easy to manage
Add new numbers, teammates, or routing rules on the fly. No IT consultants required.
Are you ready to witness the wonder that smarter conversations create
Being highly user-friendly is our speciality. Yes! TevaTel will let you work smoothly in the device you’re using now
Get access to the most efficient and desired tools
Telecom Software Solutions For Modern Business