How to Make a Successful Business Out of Your Virtual Call Center
Estimated reading time: 7 minutes Here are some helpful tips for making a successful business out of your virtual call center. In this article, we will discuss some helpful tips…
Cloud based Telephony Software that will help you add voice control to your business. It will allow you to manage calls, make calls, or filter calls for cost and customer service purposes.
Improving Business Development through Cloud Telephony
Estimated reading time: 3 minutes As an enterprise transitions from mid-market to a larger scale, the influx of calls, emails, chats, etc. bombard the communication lines. To keep the customer…
Going Beyond Customer Relations – Embracing Call Center 2.0
Estimated reading time: 3 minutes Effective customer support is critical for any enterprise to survive and grow. So it’s natural for businesses to invest in state-of-the-art tools and solutions to…
Enter Call center 2.0 with Tevatel’s doocti Cloud-based utility Solutions
Estimated reading time: 4 minutes The world of Telecommunication is not immune to the impact of COVID-19. With remote working going on full swing, Call Centers of traditional nature are…
Cloud Telephony for the New-Age Call Center
Estimated reading time: 4 minutes Customer service and effective sales are imperative for any business to sustain growth. Hence, constantly interacting with the existing and potential customers is the most…
Cloud-based Call Center v/s Traditional Call Center
Estimated reading time: 3 minutes It seems almost unbelievable that how modern-day technology has made itself comfortable in our hectic businesses. Today is the time when in certain areas of…