call center 2.0 is a software package for call centers and telemarketing that emphasizes high-frequency, high-touch interaction with business calls.
Estimated reading time: 3 minutes Effective customer support is critical for any enterprise to survive and grow. So it’s natural for businesses to invest in state-of-the-art tools and solutions to…
Estimated reading time: 4 minutes The world of Telecommunication is not immune to the impact of COVID-19. With remote working going on full swing, Call Centers of traditional nature are…