If you are a company that has just stepped into the path of using call center software to maximize your present customer management task, then, you must know how to ignite those efforts by employing the smart integration of predictive

Technology has made an ocean of things simplified and done in a matter of seconds. So, how can a typical call center work left out of the sorted tech of the cloud call center?The motto of every growing business is

Our modern-day customer dealing businesses calls for the adoption of the latest and simplified technology which can transform the way it operates daily. The advent of CTI i.e., Computer Telephony Integration has made the regular pitching, chasing and bringing

It seems almost unbelievable that how modern-day technology has made itself comfortable in our hectic businesses. Today is the time when in certain areas of the world, artificially intelligent robots are taking place of most human-driven work. So, why can’t