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Going Beyond Customer Relations – Embracing Call Center 2.0

Going Beyond Customer Relations – Embracing Call Center 2.0

Effective customer support is critical for any enterprise to survive.....

Enter Call center 2.0 with Tevatel’s doocti Cloud-based utility Solutions

Enter Call center 2.0 with Tevatel’s doocti Cloud-based utility Solutions

The world of Telecommunication is not immune to the impact.....

Cloud Telephony for the New-Age Call Center

Cloud Telephony for the New-Age Call Center

Customer service and effective sales are imperative for any business to.....

Why Integration of Call Center with CRM is important?

Why Integration of Call Center with CRM is important?

Our present technology-driven era always strives for more simplicity and.....

Cloud-based Call Center v/s Traditional Call Center

Cloud-based Call Center v/s Traditional Call Center

Cloud Call Center v/s Traditional Call Center In the present-day.....

How will Call Scheduling feature in CTI help in better Sales and Support?

How will Call Scheduling feature in CTI help in better Sales and Support?

Our modern-day customer dealing businesses calls for the adoption of.....